It’s possible to receive a small and quick electrical (static) shock from your earbuds while listening to iPod, iPhone, or a Mac computer.

When you connect an iPhone into an accessory with the “Works with iPhone” label, the message “This accessory is not made to work with iPhone” may appear.

For optimal audio quality, insert the Apple In-Ear Headphones so they have a good seal, and make sure the mesh cap is clear of obstruction. If a good seal is not made, you may notice the audio quality is lacking bass or sounding “tinny.” If the mesh caps are clogged with debris or earwax, you may [...]

Get the answers to frequently asked questions about Bluetooth headsets.

If after troubleshooting your iPhone Bluetooth Headset you determine that a replacement headset will resolve the issue, you’ll need to locate the serial number.

Having issues with your iPhone Bluetooth Headset? These troubleshooting steps will show you the smoothest path to resolving your issue. Be sure to perform troubleshooting before having your iPhone Bluetooth Headset serviced.  

The iPhone Bluetooth Headset supports Bluetooth Headset Profile and Bluetooth Hands-Free Profile 1.5, and is fully compatible with iPhone. 

Changing the volume for iPhone Bluetooth Headset when paired and connected to:

Find out what the status light of your iPhone Bluetooth Headset is indicating.

The iPhone uses the same dock connector as the iPod, so properly designed accessories can be used with both the iPhone and the iPod. While there are thousands of accessories that have been designed specifically for iPod, not all of these are fully compatible with iPhone yet. This is because cell phones can cause audio [...]